I recently found a small crack in my Norcross seat tube so I had Mike start the warranty process. I prepared myself for the dreaded 'pulling of teeth' usually involved with such efforts to get a replacement.
Let's just say from start (Mike) to The Q-Factor (Ted) to finish (Mary Pat Jones @ Blue Competition Cycles) my head was spinning with how fast they got the ball rolling and wrapped it all up! First class folks and first class products.
So, if you have the misfortune of an issue with a Blue product don't sweat it as they go above and beyond to make it right. I am a lifetime customer and believer!
- ► 2011 (32)
- ▼ 2010 (64)